Client guide

This guide provides clear information about how we work with clients and what to expect in terms of process, communication, and deliverables.

Steps for starting a project

  • Initial discussion to understand goals and scope
  • Contract/licensing agreement with schedule set and number of revisions defined
  • Kick‑off meeting to review details if needed
  • Check‑ins at an agreed schedule depending on project scope
  • Final deliverable produced and reviewed against agreed expectations

For illustration, the phases typically include:

  • Concept exploration — developing ideas and directions to establish the visual approach
  • Sketch — rough drawings to test composition and flow while gathering the relevant research. This is the stage for clients to raise any major changes, as we are identifying and resolving the unknowns
  • Drawing / composition block‑in (mockup) — laying out structure and key elements for review
  • Value and color process — building depth, tone, and palette to refine the image
  • Detailed render — producing the final polished artwork, ready for delivery

Collaboration practices

We thrive on a collaborative process, getting to know our clients and exploring image discovery together. Our goal is to guide you toward a final result you’ll be happy with — steering away from fruitless timesinks while sharing in the excitement of your project. We research deep into your domain to uncover details and creative moves that make the deliverable stand out.

Timelines and expectations

We take on both lean, fast projects and longer discovery‑driven collaborations, shaped by client needs. Expectations are defined at the initial discussion, and all work proceeds within the agreed budget.

Ensuring accuracy and clarity

Our practice is grounded in the discipline of medical illustration, where precision and clarity are essential. We apply the same rigor to every project:

  • Careful research and verification of source material
  • Clear visual communication tailored to the intended audience
  • Iterative review to ensure details are correct and presentation is unambiguous

This commitment helps us deliver work that is both accurate and compelling.

Let's craft your story.

Ready to start a project or explore an idea? Share your goals with us and let’s discuss how we can make them real. Take a look at our Client guide to understand how we work together.
Explore our Publications to see recent work and ways to connect.